Frequently asked questions

To book a vehicle, click the "Book" button on the home page or on the "Vehicles" page. You will be guided through our booking form. First choose your package (Individual or Business), then fill in your personal information and the rental details.

The minimum rental period is 2 days. We offer daily, weekly or monthly rentals.

Yes, you can change or cancel your booking. Cancellation terms depend on the notice given: full refund if cancelled more than 7 days before, 50% between 3 and 7 days, no refund less than 3 days before.

We accept payments via Wave Mobile Money for deposits and security deposits. The remaining balance can be paid in cash or by Wave when you pick up the vehicle.

The 30% security deposit guarantees the vehicle's good condition on return. It is refunded in full if the vehicle is returned in good condition, undamaged, with the same fuel level and on time.

Yes, all payments are secured via Wave Mobile Money. We do not store any banking information on our servers.

We offer a wide range of vehicles: city cars, sedans, SUVs, pick-ups and minibuses. All our vehicles are recent, well maintained and insured.

Yes, when you book, you can select the exact model you want from our available fleet.

Our assistance service is available 7 days a week on +225 07 16 98 50 14. In the event of a breakdown, we arrange roadside assistance. In the event of an accident, contact us immediately and follow the insurer's instructions.

All our vehicles are covered by third-party liability insurance. An excess applies in the event of damage to the vehicle. Additional insurance can be taken out to reduce the excess.

Our insurance covers travel throughout Côte d'Ivoire. For any trip outside the country, please contact us beforehand to check the coverage conditions.

The security deposit covers any damage caused to the vehicle during the rental. It is refunded in full if the vehicle is returned in good condition. In the event of damage, the cost of repairs is deducted from the deposit.